- If it is an emergency, call 911 or go to the nearest hospital emergency room. If you need to be seen urgently the same day, you can either call CAMHS (617-495-2042) and request a same-day appointment or go to the Smith Centre (75 Mount Auburn Street 4th Floor) and make that request in person. - After business hours you can call Urgent Care (617-495-5711) and request to speak to the on-call mental health provider. This option is available to you 24/7.
In your first triage appointment, you can specify if you have preferences regarding your provider’s area of expertise and or characteristics of the providers themselves. We will do our best to meet your requests based on availability and your clinical needs.
Sign on to the patient portal and find a provider time slot that works with your schedule. If you want to see a specific clinician, you can schedule with them based on availability. Once you have chosen an initial consult date and time, please fill out the attached questionnaire. This gives the clinician more information about your needs so they can prepare for your visit.
Please be on time for your appointment. These appointments are brief, so you want to utilize the time you...
In-person urgent care is available every day from 8am to 10pm. Between the hours of 10pm to 8am, please call our nurse advice line at (617)-495-5711. The RN will determine the severity of the issue, and then facilitate appropriate care, whether that is at an emergency room, providing home care advice, or facilitating a next-day, in-person visit with HUHS. Community members, including residential life staff and friends can also use the service to speak with a qualified medical professional who can offer advice and help facilitate access to HUHS between 8 am and 10 pm. ...
An initial consult is a 20 minute visit with a clinician to help figure out your needs. The clinician will offer useful coping skills and will make recommendations for additional services both within or outside of CAMHS.
Conversations with Let's Talk counselors are confidential, with very rare exceptions. Clinicians may need to share information in an emergency when there is an immediate threat of harm to self or others. Clinicians are required by law to report when a minor, elderly person, or someone otherwise incapacitated and unable to act on his/her own behalf is being abused. Let's Talk clinicians keep brief written notes of their contacts with students and, in the event that there is an emergency or a student is referred to CAMHS, other CAMHS staff may see these notes. Let's Talk visits are never noted... Read more about Let's Talk visits are confidential. Are there any limits to confidentiality?
Although Let's Talk clinicians are professionals, Let's Talk is not a substitute for psychotherapy or formal counseling and does not constitute mental health treatment. Let's Talk clinicians provide informal consultations to help students with specific problems and to introduce them to what it's like to speak with a clinician. Your Let's Talk clinician can help you determine whether formal counseling at CAMHS would be useful for you and, if appropriate, assist you in scheduling an appointment.
The best thing to do in this situation is to talk directly with your clinician. Clinicians are eager to get your feedback, positive or negative. Oftentimes an open conversation about your concern helps smooth out any wrinkles. If, after talking with your clinician, you prefer to transfer to someone else, just ask your clinician directly, either in person or by e-mail.