Help Someone
Identifying Students in Distress and Crisis
Demonstrating empathy and willingness to support a friend or student is an important part of building our strong community. Around campus—in residence and dining halls, classrooms, and groups—faculty, staff, and students may witness early signs of distress in others. Students often seek initial assistance from other students, faculty, and staff because they perceive them to be available and willing to listen.
Individuals dealing with personal issues or problems tend to show signs that they are struggling in some way. Many students may experience low mood or anxiety. However, when symptoms of distress are persistent over a long period of time or when they interfere with academic responsibilities and social relationships, it may be a cause for concern. Following is a list of signs that may indicate that a student is struggling:
Recognize the Signs
What is a Crisis?
A crisis is a situation in which an individual’s usual style of coping is no longer effective, and their emotional or physiological responses begin to escalate. As emotions intensify, coping becomes less effective, until the person can become disoriented, nonfunctional, or attempt harm. If a student is in a serious mental health crisis, you might see or hear the following:
- Suicidal statements, planning, or suicide attempts
- Written or verbal violence, or acting out violently
- Destruction of property or other criminal acts
- Extreme anxiety resulting in inability to speak or breathe
- Inability to communicate (e.g., garbled or slurred speech, disjointed thoughts)
- Loss of contact with reality (e.g., seeing or hearing things that aren’t there, expressing beliefs or actions at odds with reality)
How you can help
Harvard University Police Department
24-Hour Urgent Care Consultation
(617) 495-5711
Office of Sexual Assault Prevention & Response
Counseling and Mental Health Services
Smith Campus Center
4th Floor (617) 495-2042
Monday-Thursday, 8:00am-6:00pm
Friday, 8:00am-5:00pm *
Harvard Law School
Pound Hall (617) 495-4414
Longwood Medical Campus
Vanderbilt Hall & Kresge Building (617) 432-1370
TTY Information
Mon-Fri
7:45AM-5:30PM (800) 439-0183
Evenings, Weekends,
& Holidays (617) 495-1198