Get The Facts

What do I do if I need to talk to someone today and there are no appointments available?

-    If it is an emergency, call 911 or go to the nearest hospital emergency room. If you need to be seen urgently the same day, you can either call CAMHS (617-495-2042) and request a same-day appointment or go to the Smith Centre (75 Mount Auburn Street 4th Floor) and make that request in person. 
-    After business hours you can call Urgent Care (617-495-5711) and request to speak to the on-call mental health provider. This option is available to you 24/7.

Who do I talk to if I have a concern about my experience with CAMHS?

We would ask that you communicate directly with your provider. If you prefer not to share your feedback directly with CAMHS, here are some other options:

- Contact Patient Advocate, Mallory Finne, mfinne@huhs.harvard.edu, 617-495-7583. There are also Patient Advocate Feedback paper forms you can fill out at the front desk of CAMHS.

- Online anonymous satisfaction surveys you receive following your appointments that will be reviewed by CAMHS Leadership. 

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What if I’m looking to meet with a specific CAMHS provider?

In your first triage appointment, you can specify if you have preferences regarding your provider’s area of expertise and or characteristics of the providers themselves. We will do our best to meet your requests based on availability and your clinical needs.

Who can prescribe medication?

Psychiatrists, Clinical Nurse Specialists, and Psychiatry Residents prescribe medication at CAMHS. Social Workers, Psychologists, Licensed Mental Health Counsellors and Social Work and Psychology Interns focus mainly on talk therapy and do not prescribe medication.

How long are sessions?

Initial consults with therapists (Social Workers, Psychologists and Licensed Mental Health Counsellors, Psychology and Social Work Interns) are scheduled for 30 minutes and therapy sessions are approximately 45 minutes long. 
Initial sessions with Prescribers (Psychiatrists, Clinical Nurse Specialists, and Psychiatry) are typically 60 minutes with follow-up appointments ranging from 15-30 minutes.
Urgent Care appointment length varies based on your presented needs. 

What is the purpose of the initial consult?

The purpose of the 15-30-minute  in-person or telephone initial consult is for you to have the time to detail your needs and together with the mental health provider assess which treatment options best meet them. This is different from an initial therapy session. 

What happens if I become hospitalized?

Mental health hospitalizations occur only after careful assessment by your clinician. We are committed to helping you stay engaged in their academic programs, but sometimes mental health concerns warrant a higher level of care than can be provided at CAMHS. Most hospitalizations are voluntary, meaning that the student agreed that he/she would benefit from intensive treatment.

Confidentiality is maintained throughout the hospitalization process, including intake, treatment, and discharge. The reason for hospitalization cannot be disclosed without your consent. Students who...

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