Assisting Students in Distress

Students often encounter emotional challenges during their academic career, and may or may not know how to seek help. As an administrator, faculty, or staff member interacting with students, you are in a prime role to guide students to the services they need. The purpose of Counseling and Mental Health Services (CAMHS), a unit of Harvard University Health Services, is to serve students throughout their college career, not only when they are “in  crisis.” Additionally, CAMHS is available to support and consult with you in your identification and  referral of students.

RECOGNIZE THE SIGNS OF DISTRESS
 

ACADEMIC

Significant chaassisting_students_in_distress1.jpgnge in quality of work Repeated missed assignments Repeated absences Continual late papers, extension requests, postponed exams, etc. Essays or papers that have themes of despair, social isolation, rage Sustained lack of engagement, avoiding or dominating discussions

 

OTHER MAJOR TRAUMAS

assisting_students_in_distress2.jpgDeath or severe illness of a family member, or the break-up of a relationship Sexual assault Legal or financial problems

Students often encounter emotional challenges during their academic career, and may or may not know how to seek help. As an administrator, faculty, or staff member interacting with students, you are in a prime role to guide students to the services they need. The purpose of Counseling and Mental Health Services (CAMHS), a unit of Harvard University Health Services, is to serve students throughout their college career, not only when they are “in  crisis.” Additionally, CAMHS is available to support and consult with you in your identification and  referral of students.

 

PHYSICAL OR PSYCHOLOGICAL

assisting_students_in_distress3.jpgMarked changes in dress, hygiene, or weight Insomnia or excessive sleep Highly disruptive behaviors (e.g., agitation, withdrawal, lack of apparent emotion) Unprovoked anger or hostility Irritability, frequent anxiety, or tearfulness Long, incomprehensible and/or grandiose electronic communications.

HELPING SOMEONE

helpHow you can help?

  1. Listen with an open mind
  2. Be supportive
  3. Express Concern
  4. Offer a referral

You are not expected to take on the role of a trained counselor!

 

referral.pngMake a referral

EMERGENCY

Call 911

 

CRISIS  

Call the Harvard University Police Department (HUPD)  at 617-495-1212 and request medical transport to Cambridge Health Alliance (CHA) emergency department. Please stay with the student until HUPD arrives.

DISTRESS 

Call CAMHS and walk the student to Harvard University Health Services (HUHS) in the Smith Campus Center,  75 Mt. Auburn St, 3W. 24 hours a day: 617-495-5711 (Ask for a CAMHS urgent care clinician)

CONSULT

CAMHS clinicians are available for consultations about a student concern. Contact a CAMHS clinician at   617-495-5711 for more information. 

 

engage.pngEngage the student

  1. Talk to the student in person and share your concerns
  2. Listen patiently, withhold judgment
  3. Anticipate the student’s concerns and fears about seeking counseling

 

 

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